Making a difference

Our commitment to you operating in property and construction

Vinden provides a broad range of expert property services

Vinden is an ISO 9001 Quality Assured company and we take pride in meeting and exceeding the levels of quality such registration promotes. We have been operating in the property and construction marketplace for over 20 years.

 

Our commitment to you

We work with an extensive range of clients throughout the public and private sectors. Our commitment to delivering a first class service to our clients and remaining readily available and flexible with our approach, ensuring we meet the needs of our customers.

We have found through experience that to achieve its objective of "getting it right first time" the individuals carrying out the works should be empowered and take ownership of providing a quality service.

Our surveying teams are resourced with our staff, and data collated centrally, to avoid common quality issues as can occur using temporary staff without adequate management control.

Our services

Vinden measures its performance annually using the Construction Consultants’ KPI’s funded by the DTI in partnership with Construction Excellence. Within this model our performance is benchmarked against other organisations within our industry. Our company performance is measured in the form of eight KPI’s; five of which are under the headline "Client Satisfaction" covering Overall Performance, Value for Money, Quality of Service, and Timely Delivery. A further two KPI’s measure Productivity, and Training.

Our services include dispute management, quantity surveying, project management, bank monitoring, building surveying, sustainability, corporate services and insurance services. We have varied and extensive project experience which crosses many sectors including residential, education, affordable housing, industrial, office, retail, health and hotels / leisure.

Life-time Clients

We regard every Client as a life-time relationship and treat them accordingly.

Objectivity

We will always provide objective no nonsense advice and will not make things more complicated than they already are.

Diversity

Our teams have been there and done it as professional quantity surveyors, main contractors and specialist sub-contractors.

Communication

We can communicate effectively from the site to the boardroom, and where necessary, the court room.

Availability

We will not stand on ceremony. We are available when you need us, not to suit our convenience.

Response

We will evaluate problems quickly and give advice immediately when necessary.

Quality and Price

We will maintain a competitive pricing structure but will never allow the quality of service to be compromised by unrealistic fees.

Experience

We are committed to combining our experience and expertise to ensure you receive the best possible advice.

Results

We are driven by results. We know that if we do not get it right this time there may not be a next.

 

What our clients said about us

“Having utilised the Sustainability services of Rebecca on a number of projects / occasions, I can vouch for her reliability and quality of service delivery in providing assistance with achieving the requisite 'Green' standards on housing schemes. I would recommend her to any organisation or individual looking for advice or assistance on sustainability / eco matters or compliance.”

Development Manager (Programme Delivery) at Helena Partnerships

“Having worked with Rebecca on many number of occassions, I have always found her to be extremely reliable and easy to communicate with. Her knowledge and general level of professionalism is of a high standard and she is always responsive to the needs of the client.”

Development Officer at Liverpool Mutual Homes

“I worked with Rebecca when Vinden Partnership were novated to us, on a Social Housing project, by the RSL client. This team ethic, and her willingness to help, listen and understand how we worked, was great customer relations. in addition to this personable attitude, she showed a great knowledge and understanding of her subject matter. She has the same positive, friendly and helpful attitude, that worked so well with me before. I would recommend her work based my dealings with her to date.”

Development Co-ordinator at Lovell Partnerships Ltd

“Thank you very much for the super fast service. Once again you have proven why you and your company are the people to deal with in these matters...”

The Basement Company